Customer Help

If you can't find what you're looking for in the answers below, please get in contact with us directly!
How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! If you need to cancel an order, please let us know as soon as possible. Once an order is shipped, we are unable to cancel an order.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

If you need to return an item, please contact us directly via the customer messaging tool or email. We cannot accept any used products, products must be in their original form. Products cannot be returned later than 30 days.

Do you ship overseas?

At this time we are only shipping within the United States. As we grow and expand, we would love to begin shipping overseas in the future.